Refund policy

All sales are final
Because our candles are handmade in small batches, all candles are final sale and can't be returned or exchanged.

Damaged, defective, or incorrect orders
If your order arrives damaged, defective, or isn't what you ordered, we'll make it right. Please email us at info@solsticenaturals.com within [7] days of delivery and include:

  • Your order number
  • A brief description of the issue
  • Photos of the item and packaging

Once we review your request, we'll send a replacement or issue a refund to your original payment method.

Questions?
Reach us anytime at info@solsticenaturals.com.