Questions worth asking.

The useful answers are usually specific. Here is how our collections differ, how beeswax behaves, and what to expect from ordering.

Collections & ingredients

What is the difference between Pure and Artisan?

Pure uses essential oils for scenting, with Pure Honey containing no added scent. Artisan uses selected fragrance oils or fragrance and essential-oil blends when the intended scent calls for them.

Why use fragrance oils at all?

Some fragrance profiles do not translate reliably through essential oils. Artisan gives those scents a separate, clearly labeled route.

What wax do you use?

Every Solstice Naturals candle is built on American beeswax.

What kind of wicks do you use?

Lead-free cotton wicks, selected for the vessel and formula and set by hand.

Burning beeswax

What matters most on the first burn?

Give the candle enough time for the melt pool to reach the outer edge of the vessel. For the current 8 oz candles, plan on roughly 2–3 hours.

Should I trim the wick before the first burn?

No initial trim is needed. After later burns, let the candle cool completely and trim the blackened wick tip to about ¼ inch.

Why does my candle have a pale coating?

Raw beeswax can develop natural surface bloom. It does not mean the candle is defective.

How long should I burn it at a time?

A 2–4 hour session is a practical range.

Orders & gifting

When does free U.S. shipping apply?

Free U.S. shipping applies to orders of $99 or more.

Are candles returnable?

Candles are final sale. If an order arrives damaged, defective, or incorrect, send the studio a note with your order number and we’ll make it right.

Can I send a candle as a gift?

Yes. Our Gifting page can help with scent direction.

Do you offer gift cards?

Yes. Digital Solstice Naturals gift cards are available in several denominations.

A specific question deserves a specific answer.

Send the studio a note and we’ll point you in the right direction.