FAQ

Product Information

Where are the candles made?

We are proud to be based and make all of our candles by hand in Miami, Florida.

How big are the candles?

We currently offer 9 oz candles. Stay tuned as we introduce new sizes to our product line in the future!
What makes your candles better than others?
We're glad you asked! Check out the page we created explaining this here.

Shipping & Returns

How much does shipping cost?

We gladly offer Free Economy Shipping (5-8 business days after fulfillment) for U.S. orders of $50 or more. We also offer other options for more expedited delivery with applicable charges. Note that if multiple items are purchased they may ship separately and some may be delivered more quickly than others.

Do you ship outside the U.S.?

Yes, we ship all over the world. Shipping costs will apply and will be added at checkout. 

Can I return my item?

We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help since we fully stand by our products. Just email us directly and we’ll take you through the process to quickly make things right.

Payments

What payments do you accept?

We accept all major credit cards including Visa, MasterCard, Discover, and American Express as well as PayPal, Apple Pay and Google Pay.  

Account Information

How can I login if I forget my password?

You can reset your password here.