Shipping + Returns

Shipping

We offer free expedited shipping for U.S. orders of $99 or more. Available delivery options and any applicable charges are shown at checkout.

Orders are fulfilled according to product availability. When an order contains multiple items, items may occasionally ship separately and arrive at different times. Once your order ships, tracking information will be sent to the email address used at checkout.

Delivery estimates are provided by the carrier and begin after fulfillment. Carrier delays may occur after a package leaves our hands.

Final sale

Because candles are consumable, small-batch products, candle purchases are final sale and we do not accept returns or exchanges for preference, scent selection, or change of mind.

If your order arrives damaged, defective, or incorrect, please contact us at info@solsticenaturals.com with your order number and photos of the issue. We’ll review it and make it right with an appropriate replacement or resolution.

Order questions

For help with an order, email info@solsticenaturals.com and include your order number so we can assist you as quickly as possible.